Deployment Services

• Requirements Gathering and Documentation
• System Configuration and Testing
• Parallel Processing (one month standard)
• Knowledge-transfer/Training (based on desired Support option, see below)
• U.S.-based, Incential -certified resources include a Project Manager, Business Analyst and Software Developer
• Typical deployments require just 1-3 months

Software-as-a-Service Support Options

Managed Services/Outsourced Administration: 

• Hosted at Incential's secure, SAS 70 Certified Data Center with full administrative support
• Data Management: data receipt, import, alignment and aggregation
• Plan Administration: plan design, modeling, calculation and validation
• Quota Management: setting, adjusting and implementing sales goals
• Workflow: use automated tools to manage processes for plan communication, quota/MBO adjustments and pay approvals
• Reporting: create monthly compensation scorecards and management reports for distribution via customized, secure web portals
• Analytics: advanced reporting on plan effectiveness, total incentive costs and strategic alignment to company and brand objectives

 

Training and Technical Support: 

• Hosted at Incential's secure, SAS 70 Certified Data Center with Incential-provided training and technical support
• Compensation Analyst training on all components of the Incential system including plan building, report creation and portal configuration
• Data Management support provided by Incential technical resources
• On-Demand Helpdesk support available at contracted levels
• Optional onsite training and/or consulting services

Consulting Services

• Incentive program design - aligning to corporate and brand objectives
• Compensation plan financial estimates
• Industry benchmarking and best practices
• Employee surveys and/or focus groups